Top 10 benefits of CRM for salespeople
CRM solutions often suffer from resistance to adoption. There are many reasons for this. This blog post from Lee Novak covers the […]
Category: Blog
salesforce.com NGO case study
Many not-for-profit organisations and non-governmental organisations (NGOs) have benefitted from implementing salesforce.com. To get an idea on what can be achieved we’ve […]
Cloudforce 2011 Keynote
The Social Enterprise conversation continued with a packed audience at Cloudforce 2011 in London. Day 1 Keynote at Cloudforce: Salesforce.com Chairman and […]
Saas challenges
In SA the main Saas obstacles are: Off-shoring of personal data where a global saas provide is used. This raises privacy issues, […]
Salesforce CRM case study: Fireclay Tile
Watch how Fireclay Tile, a small business, transformed their sales processes leading to higher growth rates and increased customer satisfaction using Salesforce. […]
(Native) app killer
I’ve never been a great fan of native device apps. They go against the grain of pure browser-based apps, introduce cross-platform compatibility […]
Cloud computing trends
Cloud computing has matured over the last few years in some areas but is still emergent in others, especially in the enterprise […]
Social enterprise – the power of informal discussions
A large amount of enterprise knowledge and memory resides in the heads of employees. Much of this knowledge is exchanged informally around […]
Connect, share and discover
It’s easy to become bogged down trying to deal with huge amounts of data and content. Add email volume into the mix […]
Chatter – Facebook for the enterprise – launched
Following the announcement at Salesforce.com’s Dreamforce conference last November Chatter is now generally available to subscribers. This represents a significant step forward […]