Activity Management

  1. When creating a task and adding other users as task assignees the task will be duplicated for each assigned user including you if you leave yourself as an assignee.

2. When using Data Uploader to update Activities such as Tasks where there is more than one Task record type then use the 15-digit Task record type to specify the task type to use. Using the 18-digit code results in an error.

For example, if the 18-digit code from the record type URL is 0123z000000t50ZAAX then use 0123z000000t50Z.