June 30, 2017April 17, 2018Change Management, CRM, Salesforce-How To, Vendors Salesforce report: Logged-in users vs total user count When measuring adoption it’s useful to see the number of logged in users for a given period as a percentage of the […]
June 28, 2017May 25, 2024Blog, CRM, Salesforce-How To, Vendors How AI aids productivity in CRM One of the more painful administrative tasks faced by Sales reps and account managers is keeping contact lists up to date. Sure, […]
June 18, 2017May 25, 2024Blog, CRM, Strategy, Vendors CRM and Artificial Intelligence CRM vendors are increasing their investments in AI technology and making it available in their CRM platforms to support decision making and […]