Salesforce report: Logged-in users vs total user count
When measuring adoption it’s useful to see the number of logged in users for a given period as a percentage of the […]
Tag: adoption
Driving CRM adoption
Resistance to CRM adoption can be overcome by satisfactorily answering a number of key questions. Answering the ‘What’s in it for me?’ […]
Getting the most out of your CRM implementation
Key areas to focus on when implementing or improving a CRM system. What CRM-related problem are you trying to solve? Focus on […]
Business objectives
When implementing a CRM application focus of the business objectives to be achieved. In the beginning it makes good sense and aids […]
Managing change
When embarking on a CRM programme consider the following: Are the business needs driving the change or is the technology driving the […]
Getting the most out of your CRM application
Key areas to focus on when implementing or improving a CRM system. What CRM-related problem are you trying to solve? Focus on […]